1. How do I check mail while connected to another Internet Provider?

If you would like to check your Simply Internet internet mail from a different provider, or you are using a friend's computer, you can modify their e-mail settings to correspond to Simply Internet's mail settings and check your mail. You will need to enter Simply Internet's Incoming Mail Server Address, which is mail.simplyweb.net, your Simply Internet username, and your Simply Internet password in the e-mail program you are using. Once you have checked your mail, you will want to remember to remove your settings, and re-enter to original mail settings

2. How do I check mail from another country?

3. How do I send attachments?

Sending attachments is quite easy with current Email programs. Just click the attachment option in the e-mail program you are using and a window will appear, asking you where the document/file is located that you want to attach to your e-mail. For example, if you are using Eudora, there is a button on the Compose Mail screen called Attach. You will need to browse your hard drive, find the file you would like to send, select it and click OK. The file is automatically appended to your e-mail message. One thing to keep in mind is that the recipient of the e-mail must have a program that can read your attachment. IE. If you are sending a Corel Graphic, you need to make sure that your recipient has Corel as well.

4. Why does my e-mail show up blank for some people?

Email can be blank for a number of reasons, the most popular reasons being incompatible e-mail programs and differing encoding mechanisms     in e-mail programs. For example, if you have a MAC and send your e-mail encoded in Bin-Hex, and your recipient does not have an e-mail program that can decode Bin-Hex, they will most likely have a problem reading your mail. Thankfully, most popular e-mail programs have overcome this issue by being able to decode both MIME and Bin-Hex encoding.

5. How do I find someone's e-mail address?

6. Does it cost more to send e-mail overseas?

No, there is no additional charge for sending e-mail outside of the country of origin. This is one of the perks that makes the Internet a fantastic tool - no long distance charges!

7. I have received an attachment - what do I do now?

If you have received an e-mail attachment from someone, usually all you have to do is double click on it and it will open in the appropriate program. However, some e-mail programs save the attachments in a special folder on your hard drive. For example, there are some versions of Eudora that will save attachments in the Eudora/attach folder. In this case, you would have to open Windows Explorer or File Manager and go to your Eudora/attach folder to double click on the attachment. If the file does not automatically open in the correct program, it may be that you do not have a program that can read the file, or the file association with a specific program has not been made.

8. Does Simply Internet Have Autoresponders?

An autoresponder is a pre-defined mesage that is automatically forwarded to someone who has sent you an e-mail. Currently Simply Internet does not offer autoresponders for residential dial-up customers.

9. What is my Simply Internet E-mail address?

Your Simply Internet e-mail address is your username@znet.net For example, if your usename was bwhite, then your e-mail address would be bwhite@znet.net

Your username is the name you created when you registered your Simply Internet account, and it is the name you use to log into the Simply Internet system.

10. How long does it take for e-mail to be received?

What is getting "flamed?"

Getting flamed is when you receive responses back to something you've said or done on the Internet which has made others angry. This usually happens in "chat" rooms and news groups. These responses are sarcastic, searing, lambastes which will make you squirm and feel like fire is licking up your back. There are those who are looking to flame someone, called flame warriors, and others who are looking to get flamed, flame bait. If two or more people start blasting each other it's a flame war.

What can I say on the Net?

Generally, you'll find others on the Net an open, friendly group of people. They support the free and open nature of the Net -- no one "owns" it. You have a right to free speech, but on the Net, you should refrain from making statements which may be hurtful or offensive. You should also keep an open mind to other people's interests. Humans are a diverse group if nothing else and we all need to regard the right of others to be what we might consider weird, strange, or different. Obviously, if someone is talking about behaviors which are harmful to others, especially the innocent - the beasts and the children, then they should be flamed as completely as possible and you should write to your webmaster and possibly contact local authorities. All of this doesn't mean you have to be politically correct, but by all means: BE NICE! The Internet is one of the best opportunities the individual has of creating a world community. It's up to you to do your part.

I wrote in all caps and got flamed. Why? One important rule is do not shout. "Sure," you say. "How can I shout in a chat room where everything is typewritten words?" SIMPLE! BY USING ALL CAPS AND LOTS OF EXCLAMATION POINTS!!!! Not only is it hard on the eyes, but it conveys anger, frustration.

What else can I do to avoid being flamed?

Don't take up space on people's computer screens with frivolous banter. Normal conversation is fine. But if you get in there and start writing something stupid over and over, you'll be annoying and get yourself flamed. Imagine someone writing, "The Writing's On The Wall" again and again. Not only is it not clever but it's pretty boring.

What is Spamming?

Spamming is when someone sends their message to several thousand Usenet groups, chat rooms and/or thousands of individual e-mail addresses. These messages often promote a business or fringe point-of-view. If you send one, you risk receiving thousands of flames and the cancellation of your account. What are all those acronyms people use in their messages? In the heat of a chat room exchange the last thing you want to do is waste keystrokes typing common sayings. To get around this people have started using acronyms. The following is a list of acronyms commonly used:

* BTW - By the way
* FWIW - For what it's worth
* FYI - For your information
* IMHO - In my humble opinion
* IMO - In my opinion
* LOL - Laughing out loud
* OTF - On the floor (laughing)
* PMFBI - Pardon me for butting in
* PMFJI - Pardon me for jumping in
* ROTFL - Rolling on the floor laughing
* TIA - Thanks in advance

What are those marks people put at the end of a sentence?

Those marks are called emoticons or smileys and they are used to convey emotion. Since you can't see anyone in the chat room, the expressions and inflections of voice we use to convey emotion when talking are lost. To make up for that, a system of symbols has developed which uses common keyboard marks. The following is a short list, but remember, have fun and be creative:

:-( Sadness, disappointment
:-) A smile, also :-> or :^]
8-) Goofy smile, or wearing glasses
;-) A wink
:-& Tongue-tied
:-o Shock, surprise
:-p Sticking tongue out
:-} Another goofy smile
:-{| Mustached straight-man
:-)8 Formal occasion
:-x Speechless

What other ways can I convey emotion?

Since you can't use bold and italic in most chat rooms, you can emphasize words by marking them. Use *asterisks*, =equal=, +plus+, etc.

Can I use a pseudonym?

Generally, using a pseudonym or alias is frowned upon. But, in some groups it is plainly prohibited (like some writer's groups), while in others it is encouraged (in virtual reality chat rooms).

Simply Internet has implemented special anti-spam software that disallows the use of our SMTP servers to anyone outside of our network. This means that you must be dialed into Simply Internet via one of our local access numbers in order to use our mail servers for sending e-mail. The correct name of the Simply Internet Outgoing mail server is mail.simplyweb.net.

If you have a Simply Internet account, but access your Simply Internet mail while connected to a different ISP, you will need to use the SMTP (Outgoing Mail Server) of that ISP.

Simply Internet has implemented these changes to combat e-mail spam on the network. We apologize for any inconvenience this may cause.